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IMPORTANT UPDATE FROM FINANCIAL AID

Face-to-Face Financial Aid Services have been suspended until further notice.

The best way to contact the office is by email at finaid@humboldt.edu – Emails are managed Monday – Friday from 8:00 am to 5:00 pm.

Financial Aid Counseling Walk-In Appointments:

The Financial Aid office will be hosting Zoom Sessions for walk-in Financial Aid counseling appointments Monday – Friday from 10:00 – 4:00 

 PLEASE NOTE: When entering the Zoom session, you will be placed in a “Waiting Room” in the order arrival. Students will be admitted one at a time.

We will do our best to keep you informed of current wait times to meet with a Counselor. Please have your student ID number ready. Using a webcam is completely optional.

Zoom sessions are broken into two-time slots. If you are arriving between the times of 12:50 pm – 12:59 pm: Please WAIT and enter the Afternoon Zoom Session, starting at 1:00 pm.

Morning walk-ins (10:00 am – 1:00 pm):

https://humboldtstate.zoom.us/j/84730297635

 

Afternoon walk-ins (1:00 pm – 4:00 pm): 

https://humboldtstate.zoom.us/j/82817738452

 

Phone Services via Zoom:

If you don't have access to a computer or would prefer to call to speak with a Financial Aid Professional, please phone: 1-669-900-6833 and enter Meeting ID for the appropriate time – SEE BELOW. After you enter the meeting ID you will be asked to input a participant ID - just hit pound (#). If we are speaking with another student, you will be placed on hold. You will hear music while you wait. Please have your Student ID number ready.

 

Phone Meeting ID Info: 

If calling between 10:00 am – 12:45 pm enter Meeting ID: 847 3029 7635 

If calling between 1:00 pm – 4:00 pm enter Meeting ID: 828 1773 8452

 

Students are encouraged to submit forms using virtual methods such as fax, email, or the “Upload a Document” feature on Student Forms. Forms that are mailed are only being processed once a week at this time.

For Financial Aid assistance, please send an email to finaid@humboldt.edu and include the following information:

  • Name
  • Student ID
  • Best Contact Phone Number
  • Best contact time (please give an hour window, example: 10:30 – 11:30) – If the best contact time is not provided, a Financial Aid professional will attempt to return your call within the same business day. If a student is unable to be reached, a follow-up email will be sent.
  • A brief description of your questions/situation.

Please note that calls from the financial aid office will be from a “Restricted” or “No Caller ID”

 

 

Staff Directory

 

Name

Position

@humboldt.edu

Ph: (707) 

Alpha Caseload

Karen Schaal

Specialist, Lead

schaal

826-4321

-

Juan Ruiz

Specialist

jir52

826-4321

-

Morgan L.R. McBroom

Coordinator of Student Services, Direct loan Coordinator

mlt338

826-5380

AAA-CHA

Janeth Serrano

Counselor, TEACH

jvv4

826-5364

CHB-GOL

Jay Schock

Counselor, NCAA

schock

826-5376

GOM-JIM

Paul Wells

Counselor, Private Loans

pww2

826-5363

JIM-NIB

Tracey Hubbard

Counselor, Withdrawals

tkh7001

826-5366

NIC-ROK

Sulaina Banks

Counselor

ssb221

826-5379

ROL-XZZ

Miriam Miner

Coordinator of Eligibility, Cal Grant

mm13

826-5385

YAA-ZZZ

Katie Kitchen

Admin. Analyst, Scholarships

klk7

826-5369

-

Chris Guillen

Systems Analyst

cg36

826-5373

-

Carlos Diaz

Systems Analyst, Lead

jcd9

826-5365

-

Peggy Metzger

Director

pmetzger

826-5377

-