IMPORTANT UPDATE FROM FINANCIAL AID
Face-to-Face Financial Aid Services have been suspended until further notice.
The best way to contact the office is by email at finaid@humboldt.edu – Emails are managed Monday – Friday from 8:00 am to 5:00 pm.
Financial Aid Counseling Walk-In Appointments:
The Financial Aid office will be hosting Zoom Sessions for walk-in Financial Aid counseling appointments Monday – Friday from 10:00 – 4:00
PLEASE NOTE: When entering the Zoom session, you will be placed in a “Waiting Room” in the order arrival. Students will be admitted one at a time.
We will do our best to keep you informed of current wait times to meet with a Counselor. Please have your student ID number ready. Using a webcam is completely optional.
Zoom sessions are broken into two-time slots. If you are arriving between the times of 12:50 pm – 12:59 pm: Please WAIT and enter the Afternoon Zoom Session, starting at 1:00 pm.
Morning walk-ins (10:00 am – 1:00 pm):
https://humboldtstate.zoom.us/j/83066289021
Afternoon walk-ins (1:00 pm – 4:00 pm):
https://humboldtstate.zoom.us/j/89563459330
Phone Services via Zoom:
If you don't have access to a computer or would prefer to call to speak with a Financial Aid Professional, please phone: 1-669-900-6833 and enter Meeting ID for the appropriate time – SEE BELOW. After you enter the meeting ID you will be asked to input a participant ID - just hit pound (#). If we are speaking with another student, you will be placed on hold. You will hear music while you wait. Please have your Student ID number ready.
Phone Meeting ID Info:
If calling between 10:00 am – 12:45 pm enter Meeting ID: 830 6628 9021
If calling between 1:00 pm – 4:00 pm enter Meeting ID: 895 6345 9330
Students are encouraged to submit forms using virtual methods such as fax, email, or the “Upload a Document” feature on Student Forms. Forms that are mailed are only being processed once a week at this time.
For Financial Aid assistance, please send an email to finaid@humboldt.edu and include the following information:
- Name
- Student ID
- Best Contact Phone Number
- Best contact time (please give an hour window, example: 10:30 – 11:30) – If the best contact time is not provided, a Financial Aid professional will attempt to return your call within the same business day. If a student is unable to be reached, a follow-up email will be sent.
- A brief description of your questions/situation.
Please note that calls from the financial aid office will be from a “Restricted” or “No Caller ID”
Staff Directory
Position | @humboldt.edu | Ph: (707) | Alpha Caseload | |
Karen Schaal | Specialist, Lead | schaal | 826-4321 | - |
Juan Ruiz | Specialist | jir52 | 826-4321 | - |
Morgan L.R. McBroom | Coordinator of Student Services, Direct loan Coordinator | mlt338 | 826-5380 | AAA-CHA |
Janeth Serrano | Counselor, TEACH | jvv4 | 826-5364 | CHB-GOL |
Jay Schock | Counselor, NCAA | schock | 826-5376 | GOM-JIM |
Paul Wells | Counselor, Private Loans | pww2 | 826-5363 | JIM-NIB |
Tracey Hubbard | Counselor, Withdrawals | tkh7001 | 826-5366 | NIC-ROK |
Sulaina Banks | Counselor | ssb221 | 826-5379 | ROL-XZZ |
Miriam Miner | Coordinator of Eligibility, Cal Grant | mm13 | 826-5385 | YAA-ZZZ |
Katie Kitchen | Admin. Analyst, Scholarships | klk7 | 826-5369 | - |
Chris Guillen | Systems Analyst | cg36 | 826-5373 | - |
Carlos Diaz | Systems Analyst, Lead | jcd9 | 826-5365 | - |
Peggy Metzger | Director | pmetzger | 826-5377 | - |