Regaining Eligibility

There are two reasons as to why a student has received a Loss of Eligibility (LOE) for Financial Aid:

1. UNIT DEFICIENCY, which is based on the QUALITY of units, meaning that the student did not complete enough units to satisfy their unit obligation therefore not meeting their satisfactory academic progress.

2. UNIT CAP, which is based on the QUANTITY of units, meaning that the student has surpassed the number of attempted units allowed to receive aid in order to complete their degree objective.

UNIT DEFICIENCY

In order for the student to regain their eligibility, there are two options available:

1. The student must submit a formal appeal called Satisfactory Academic Progress – Unit Deficiency Appeal, which delineates both the reasons and circumstances surrounding the lack of completing sufficient units to meet satisfactory progress standards and a plan to remedy and support successful completion of coursework in the future.

Supporting Documentation is also required and should directly relate to your unsuccessful semester (s) and support the information provided in your statement. Acceptable documentation may include a Death Certificate, Divorce Decree, Police Report, Medical Documentation etc. If no documentation is available, be sure to explain in your statement.

The student’s formal appeal is reviewed and if the appeal is granted (as a one-time exception), then the student is placed on probation for one semester. The student must meet the requirements of good standing during this probation semester. If the terms of the appeal are met during the semester, the student returns to good standing. If the terms of the appeal are not met, the student has lost eligibility (LOE) once more. If the appeal is not granted, the student’s SAP status will stand as LOE. Review option two below.

2. Successfully complete a minimum of six units of coursework relevant to your degree objective in one term at HSU or another college/university without the benefit of state or federal financial aid. If you are eligible to receive a Board of Governor’s (BOG) Fee Waiver at a CA Community College, this resource is not considered state or federal financial aid. Upon completion of these units, submit an unofficial copy of your transcript.

Once the transcript is reviewed and it is determined that the student completed 6 units without the benefit of state or federal financial aid, then the student is placed on probation for one semester. The student must meet the requirements of good standing during this probation semester. If the terms are met during the semester, the student returns to good standing but if they are not met, the student has lost eligibility (LOE) once more.

UNIT CAP

In order for the student to regain their eligibility, there is only one option available:

The student must submit a formal appeal called Satisfactory Academic Progress – Unit Cap Extension Appeal, which delineates both the reasons and circumstances that caused the student to attempt units they did not complete. Explain the mitigating circumstances in your statement and provide supporting documentation, i.e. medical records, letter from advisor, death certificate, divorce decree, police report, etc., showing cause to excuse up to one semester of attempted but not completed units. If no supporting documentation is available, be sure to explain in your statement.

The student must also include information regarding their Academic Plan, a semester by semester plan for the courses left to complete their degree and must submit a Major Contract signed by Academic Advisor (if applicable). Master’s students would need to submit their Advancement to Candidacy or a signed letter from their advisor confirming the remaining requirements of their Academic Plan.

The student’s formal appeal is reviewed and if the appeal is granted, the student will be extended the amount of units determined by the committee based on the mitigating circumstances including remaining aid eligibility. If the appeal is not granted, the student’s SAP status will stand as LOE.

Second Appeals & Mitigating Circumstances

Appeals are granted as a one-time exception however, exceptions to satisfactory academic progress standards are granted on a case-by-case basis when mitigating circumstances warrant special consideration; however, due to lack of funds, many programs generally cannot be reinstated after cancellation. Financial need, double majors, and or adding of minors are not mitigating circumstances. Second appeals will be reviewed by the Director of Financial Aid and will only be granted under exceptional circumstances.

If you have questions about the appeal process or would like to discuss your situation, a Financial Ad Counselor is always available to speak to you. Drop by for walk-in counseling or call to schedule an appointment. Satisfactory Academic Progress Appeal forms for Unit Deficiency or Unit Cap are available at Forms & Documents.